![]() What finally worked to get me elevated was to scroll down to the Windows Powershell entry in the start menu, right click to open the file location of the actual shortcuts in Explorer, then shift + right click and use Run As Other User. ![]() We use LAPS so I sure don't want to try and relay some random 16 digit password over to the user to type in for me, obvious other issues with that aside. I can't do Run As Administrator or anything of course, because it locks and I can't see the elevation prompt. So then I had to try and figure out how the hell to get elevated through a Quick Assist session. I can also see that something is borked with Network Location Awareness, so it's not picking up that it's attached to the domain network, which explains why I'm not able to connect to it in any way, but rebooting doesn't fix either of these. Had the user start a Quick Assist session, and I can see that ScreenConnect is installed, but for some reason the service bombs the instant it's started. Nmap scan the device - ZERO open ports on it, which would explain why I can't get to anything. Can I even get to the c$ administrative share? Nope. CompMgmt? Nope, won't connect to it either. Huh, OK, can I pop into PowerShell remoting and enable Remote Desktop temporarily? Nope, connection refused. Had the user go to run ScreenConnect manually, but it would just launch and close out. Check on the network controller, yep, the PC is on the network, but no ScreenConnect connectivity despite the user saying they had internet no problem. But this one had not connected to ScreenConnect in over 450 days. Normally I ScreenConnect in to the PC, bing bang there we go. Had an interesting case the other day user called in asking for some assistance getting set up on a PC.
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